Reviews

Spencers Estate Agents has 37 reviews

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  • Valued Customer, Leicester 18-May-2017
    Service Rating
    -

    My service feedback with Sales

    The sales staff were great, but the service from the after sales was terrible. Would not recommend Spencers

    19-May-2017 19-May-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk<br/>

  • Valued Customer 16-Apr-2017
    Service Rating
    -

    Too many people dealing with it and little to no copmmunication.

    Renewal contract sent incorrect info, asked for it to be corrected only to get email few weeks later to be told to send it back without receiving the correct one.<br/>Then asked for a copy of the completed contract by both parties and no reply for few weeks now, still waiting very poor.

    05-May-2017 05-May-2017

    Thank you for taking the time to review the service you are receiving from us here at Spencers. It is always disappointing to hear our customers have any concerns regarding the property. Please could you contact the Customer Care Team on 01623 885533 and we can discuss any questions or queries you...

  • Valued Customer 14-Apr-2017
    Service Rating
    + +

    Great service when buying or selling!

    I have bought and sold through Spencer's Blaby (formally Broughton Astley). Spencer's recently sold our house within a few days for more than other estate agents valued it for. They were friendly and approachable both from buying and selling prospective. Only slight criticism would be that more regular...

    14-Apr-2017 14-Apr-2017

    Congratulations on the sale and purchase of your property with Spencers!  The team in Blaby aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service during your sale and purchase. I will make sure you review is shared...

  • Keith and Chris, Wigston 13-Apr-2017
    Service Rating
    + +

    My service feedback with Sales

    All the staff were very professional, helpful and dealt with everything most efficiently. They made the selling of the flat in sad circumstances, simple and straightforward. Many thanks to all.

    14-Apr-2017 14-Apr-2017

    Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Spencers team in Wigston. I will pass on your kind comments to the entire team at the branch. Many thanks.<br/>

  • Verified Customer 06-Apr-2017
    Service Rating
    + +

    My service feedback with Lettings

    Excellent and very efficient service. Recommend to anyone. Used for selling buying and renting out my properties!

  • Kay Moughton, Wigston 06-Apr-2017
    Service Rating
    + +

    Professional with a capital 'P'

    From the moment we stepped through the door to the minute we completed our sale the service provide by the Wigston Office has been exceptional. All elements of the sale process was explained in detail. Communication was excellent throughout. Nothing was ever too much trouble a real family feel with...

    07-Apr-2017 07-Apr-2017

    Thank you for taking the time to leave this wonderful five star review. The team at Spencers at Wigston, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you...

  • Valued Customer 24-Mar-2017
    Service Rating
    + +

    excellent team thanks again

    good professional service very pleased with staff spot on they sold my property

    05-Apr-2017 05-Apr-2017

    Congratulations  on the sale of your property and for a wonderful review.  I'm pleased to see that you benefited from the passionate and personal approach taken by the Spencers team at Syston.

  • Valued Customer 09-Mar-2017
    Service Rating
    +

    Brilliant hardworking team

    Can't fault the dedication the Leicester team have to selling your property.<br/>I never give a 100% score as this should always leave room for improvement and the desire to do better.

    10-Mar-2017 10-Mar-2017

    Thank you for taking the time to leave us this great feedback. Your comments have been passed to the entire team at the branch. Many thanks! <br/>

  • Verified Customer 04-Mar-2017
    Service Rating
    -

    Not great, not dreadful...

    Very engaging and helpful stuff, and excellent quality sales brochure. Initial stages of the sales process didn't quite line up with what I was told would happen, but was generally kept well informed of progress. Very proactive once sale agreed and played their part in making sure that it progressed...

    06-Mar-2017 06-Mar-2017

    Thank you very much for taking the time to leave us this feedback. I am pleased that the overall service was good during the initial stage of marketing and the branch continued their support once the sale was agreed. I would like to apologise for the delay in your solicitor receiving the invoice, which...

  • Valued Customer, thurmaston 02-Mar-2017
    Service Rating
    +

    excellent

    Your staff were always polite and very helpful <br/>Taking any stress out of selling <br/>a pleasant experience all round

    03-Mar-2017 03-Mar-2017

    Thank you for taking the time to leave us this great review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Syston branch of Spencers made this a stress free experience for you. Kind Regards.<br/>