Reviews

Spencers Estate Agents has 42 reviews

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  • Verified Customer 20-Jul-2017
    Service Rating
    +

    Very helpful and efficient.

    I would recommend as an estate agent.

  • Verified Customer 20-Jul-2017
    Service Rating
    + +

    Good and easy

    I was kept informed and if i had any problems they helped to sorted it. Friendly and always happy to help

    21-Jul-2017 21-Jul-2017

    Thank you for this great 5* review! Friendly and helpful is what we always aim to be in Spencers, Leicester, and it's brilliant to see that our branch lived up to this vision. Kind regards,<br/>

  • SE Davies, Blaby 08-Jul-2017
    Service Rating
    - -

    absolute rubbish, do not use Spensers

    poor service, little communication, virtually no updates unless pressed, vital information regarding "the chain" was not forthcoming. Despite a number of complaints regarding such, received "assurances", that our concerns were being addressed. This offered a weekly update regarding the chain from a...

    10-Jul-2017 10-Jul-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk<br/>

  • Valued Customer 05-Jul-2017
    Service Rating
    - -

    Worst estate agent in leicester

    Spencer's estate agents were unprofessional from day one, their staff were extremely unhelpful and told us so many lies that we lost count. We would advise people to use a different agent. They even told us they receive hundreds of complaints and couldn't care less. Take our advice avoid this company

    07-Jul-2017 07-Jul-2017

    Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at...

  • Valued Customer 28-Jun-2017
    Service Rating
    + +

    My service feedback with Lettings

    Very responsive and always providing excellent insight into the local market conditions as well as feedback from potential tenants.

    28-Jun-2017 28-Jun-2017

    Good afternoon,<br/><br/>Thank you for your review. We are very happy to hear this as it confirms to us that we a delivering the excellent service that we always aim to provide.<br/><br/>Mnay thanks.

  • Valued Customer, Leicester 18-May-2017
    Service Rating
    -

    My service feedback with Sales

    The sales staff were great, but the service from the after sales was terrible. Would not recommend Spencers

    19-May-2017 19-May-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk<br/>

  • Valued Customer 16-Apr-2017
    Service Rating
    -

    Too many people dealing with it and little to no copmmunication.

    Renewal contract sent incorrect info, asked for it to be corrected only to get email few weeks later to be told to send it back without receiving the correct one.<br/>Then asked for a copy of the completed contract by both parties and no reply for few weeks now, still waiting very poor.

    05-May-2017 05-May-2017

    Thank you for taking the time to review the service you are receiving from us here at Spencers. It is always disappointing to hear our customers have any concerns regarding the property. Please could you contact the Customer Care Team on 01623 885533 and we can discuss any questions or queries you...

  • Valued Customer 14-Apr-2017
    Service Rating
    + +

    Great service when buying or selling!

    I have bought and sold through Spencer's Blaby (formally Broughton Astley). Spencer's recently sold our house within a few days for more than other estate agents valued it for. They were friendly and approachable both from buying and selling prospective. Only slight criticism would be that more regular...

    14-Apr-2017 14-Apr-2017

    Congratulations on the sale and purchase of your property with Spencers!  The team in Blaby aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service during your sale and purchase. I will make sure you review is shared...

  • Keith and Chris, Wigston 13-Apr-2017
    Service Rating
    + +

    My service feedback with Sales

    All the staff were very professional, helpful and dealt with everything most efficiently. They made the selling of the flat in sad circumstances, simple and straightforward. Many thanks to all.

    14-Apr-2017 14-Apr-2017

    Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Spencers team in Wigston. I will pass on your kind comments to the entire team at the branch. Many thanks.<br/>

  • Verified Customer 06-Apr-2017
    Service Rating
    + +

    My service feedback with Lettings

    Excellent and very efficient service. Recommend to anyone. Used for selling buying and renting out my properties!