At Spencers we want to offer all our customers an exceptional service, along with local market knowledge and experience. To enable us to ensure we are constantly striving to achieve this, we have created our customer pledge.
- All applicants will be initially contacted by phone whilst the property details are being prepared to generate immediate interest.
- Feedback will take place following all viewings.
- All offers on the property will be confirmed in writing.
- All buyers will be financially qualified by our Countrywide Mortgage Services consultant prior to a sale being agreed.
- We will agree on how regularly we contact you to discuss any updates or marketing of your property.
- A further visit will be arranged to view your property to discuss its marketing performance and any enhancements that need to be made.
- The property will be matched with all applicants held on our database and the property details emailed.
- A branded ‘for sale’ board will be erected externally outside your property.
- Your property will be on 96%* of national portals - market leading!
- Your property will be included in national campaigns - subject to timing.
Source: *Hitwise - March 2015 data and specifically pertains to portals on which we are visible in Britain