Customer care & feedback

Spencers, and the Countrywide Group, offer many different services to thousands of customers each year.

We’re proud of our award wins and strive each year to maintain the highest standards of customer service excellence. Your feedback has been key to the development of our training and the service we provide, therefore we encourage all our customers to share their experiences with us.

To get in touch, you can contact your local branch or speak with our customer relations team (0161 495 5832) who would welcome your call. Alternatively you can leave us feedback via the form below.

More information on our customer care process

Sales

Customer care process for buying and selling property.

Download guide

Lettings

Customer care process for letting or renting property.

Download guide

Send us your feedback

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Your information is being collected and processed by Countrywide for the purposes of providing the service and/or products you have requested. Personal data will be processed in accordance with the Data Protection Act 2018 and all other applicable data protection law and regulation, such as the General Data Protection Regulation. We may market products and services to you under the lawful basis of legitimate interests. Should you not wish to receive any unsolicited marketing from us you have the right to object to this processing by emailing privacy@countrywide.co.ukFull details of how we process your information can be found in our website Privacy Notice. A printed copy of our Privacy Notice is available on request. If you need to discuss how your information is being processed, please contact us at privacy@countrywide.co.uk.

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